FAQ - Purchasing...

How do I know I will like it?: We offer a money back satisfaction guarantee - try it for 10 days - that link goes to all the fine print - not to worry, it's straight-up fair and reasonable.

How soon will you ship it?: JZ's ship in 0 - 2 days, most often the same day.
3ZB's in 3 - 5 days.
We prefer USPS priority mail for shipping - faster, cheaper.

How do I buy it online?: The products and options are listed on the Purchase pages. If you want to save the cart for a few days, just click 'save cart'. You'll be asked to register, our program doesn't track carts to IP addresses. Check out our warranty and the purchase terms and process on these links. When you are ready to order, go to the product page or into your account for a saved cart and go from there. We use Paypal as our secure transaction provider. You can use a charge card or echeck and you don't need a Paypal account. Or you can send a check and we'll process the order once it clears.

Can I buy from my local retailer?: We are working with select Bass Luthiers and are interested in adding Retailers who specialize in the bass and provide expert installation support. Check our links list.

Do you ship outside of the USA?: We ship to North America, most European countries (and our product is ROHS compliant). If you live else where, drop us an email.

Can you indicate it is a gift or sample on the customs form?: Sorry - we play it straight.